How to Return an Item Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco.com. Accepted payment methods differ online and in the warehouse.
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. Please keep in mind that, in order to continue delivering the low prices you expect from Costco, some items ...
Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your return label within the hour* or schedule a pickup (where eligible). For large items, you will be sent an email with additional instructions.
Costco will accept returns within 90 days from the date you receive the following Major Appliances: Refrigerators (more than 10 cubic feet) Water Heaters Washers Dryers Dishwashers Freezers Ranges Cooktops Over-the-Range Microwaves In addition, we extend the manufacturer’s warranty on Major Appliances to two years and our Costco Technical & Warranty Services provides free warranty assistance ...
Please consider our self-service options such as Price Match, Return/Replace Order, Membership Renewal, In-Home Delivery and Installation Service FAQs or Cancel Order.