Influx provides consistent, high quality customer service in a simple month to month format. Brands and tech companies work with us to make their support teams fast and flexible, while maintaining standards.
Customer Sales Agent Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives. We are looking for Sales Customer Service agents from Kenya to join our growing team. If you’re a curious, self-starter ...
How does Influx handle knowledge transfer and agent training? We transform your existing knowledge base into structured, actionable playbooks that we use to train our agents while creating valuable assets you own and can use internally.
Influx is the world’s first and largest ‘on demand’ support provider, delivering fast and highly-effective support experiences, 24/7.
Influx is a fully remote, global company that values growth, flexibility and purpose-driven work. If you’re passionate about communication, empathy and excellence, we’d love to meet you.
Achieve the client and Influx’s KPIs (Call Handling, Email, Chat, CSAT & QA quotas) Strong knowledge in understanding the importance of maintaining ownership in handling customer complaints, until you feel it is appropriate to escalate. Deliver on your promises and obligations to drive an exceptional customer experience, Minimum requirements
Fully flexible, remote work opportunities, global. Find your next customer support job with Influx.
Influx.com teams work month to month across all functions. Growing companies work with us to launch capability fast.
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